Very patient and helpful with my ninty two year old mother.
Have used Specsavers in Gloucester for some years, but now that there is a Specsavers in Ledbury I called in to see if I could transfer to this nearer branch. The assistant couldn't be bothered to stop what he was doing to give me his full attention and I only got as far as saying ''I m registered with the Gloucester branch....'' before he interrupted to say that he wouldn't be able to help me. I pointed out that he didn't even know what I was going to ask and he then asked me to explain - albeit in an irritated, begrudging manner. When I said that I WAS going to ask if I could transfer to Ledbury, he suddenly became attentive, gave me a big smile and said ''of course you can''. But I replied that given the negative attitude, I had changed my mind - and I walked out. Not impressed!
Friendly and helpful, patient and did press me to purchase extras!
I cannot fault the amazing staff at this store. I got an appointment straight away for the same day as I was visiting form Warrington. The staff were fantastic, friendly and professional. Special thanks goes to the optician John (I think his name is) for finding out what the problem was with my eyes; saying that he would write a letter to my Dr and then giving me some eye drops to help out. All that for 10! Thank you so much! If I lived in the area I would go to this opticians all of the time. Stephen
Excellent service, choice and facilities. A very pleasant experience.Appointments are readily available at short notice
Specsavers Opticians and Audiologists - Ledbury is a UK Doctor based in Ledbury, West Midlands. Specsavers Opticians and Audiologists - Ledbury is located at 3 The Homend, Ledbury HR8 1BN, UK.
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